Technology 2 Technology 2

Broadcast Support Engineer

Leeds, United Kingdom

Job Description

Job Title:
Broadcast Support Engineer
Leeds, United Kingdom
Full-Time, Permanent
Broadcast Technology

What's your new role about?

Do you want to work for a company that delivers quality sports content to millions of customers on a daily basis? Whilst working in a tight-knit, innovative team?

DAZN is looking for highly motivated and passionate engineers to join the Broadcast Support Engineering team. This role is at the forefront of our business, while predominately supporting DAZN broadcast infrastructure and operational teams to deliver live sports content at a high standard to consumers on multiple platforms. 

The role is one of the key customer facing roles within the department and therefore you must not only possess excellent technical skills, but must have strong customer facing and communication skills, as you will be required to be in contact with MCR operators across the world, in order to create the best possible output for our vast range of consumers.

DAZN is a digital leader in sports media, and we are constantly growing. We’ve secured some major sports contracts from Matchroom Boxing to the Women’s Champions League and the Serie A, as well as launching some huge partnerships with Youtube and Snapchat. Recently a job role has come available in our Transmission team, meaning that we need an engineer to join the group and have an impact on millions of daily users. We regularly promote internally so this is a wonderful place to start in your DAZN career. We are also proud that despite the workload, we try and keep a relatively relaxed atmosphere in the transmission room.

If you believe you have the characteristics that we are looking for here at DAZN, get in touch and we can organise an interview!

As our new Broadcast Support Engineer, you'll have the opportunity to:

  • Monitoring of the transmission playout systems and associated systems.
  • Manage and monitor live broadcast baseband and IP feeds.
  • Support operational staff to achieve a high standard of production.
  • Monitoring and troubleshooting of channel outputs to CDN partners.
  • Liaison with ingest, MCR and 2nd line support teams.
  • Adopt best practice with regard to streaming media and broadcast technologies.
  • Provide regular maintenance of broadcast playout and related production equipment.
  • Follow best practice and procedure on internal and external ticketing systems.
  • Monitoring and troubleshooting the live encoding and video transcoding equipment for file ingest into the playout equipment.
  • Attending meetings with team leaders and senior engineers to improve process and instructional guidance documentation.
  • Communication with 3rd parties to support the operation.
  • Provide broadcast quality assurance on all content whether live or file based 
  • Promote a safe working environment to uphold Health and Safety standards
  • This is a shift based role supporting DAZN operation 24/7 365 days a year.

You’ll be set up for success if you have:

  • Experience working as an engineer in an IT based media environment
  • Good level of Windows server support and networking technical knowledge
  • Broadcast playout, associated technologies, workflows and broadcast standards 
  • Broadcast Contribution Encoding techniques and high level fault analysis
  • Experience in management of IP Transport Stream contribution (Multicast, Unicast Networks)
  • IP Multicast Networking, routing and fibre contribution
  • Understanding of Transport Stream Analysis tools.
  • Broadcast production facility ‘glue’ Infrastructure.
  • Confidence working under pressure to resolve issues during live broadcasts
  • A willingness to travel to attend training and other DAZN facilities may be required.

Even better if you have:

  • Knowledge of Cloud and Virtualisation technologies
  • Awareness of current OTT encoding technologies.
  • Satellite Communications
  • Automation Tools (Dataminer).
  • Scheduling Tools (ScheduAll).
  • Coding and software development experience
  • Working Knowledge of Microsoft and Linux Operating Systems
  • Understanding of Network technologies i.e. Switches, Routers etc

Here's a little more about us…

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be.
As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.
If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN.
We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE.
If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.
Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
We look forward to hearing from you.