Product Product

Product Manager – Growth

Amsterdam, The Netherlands

Job Description

Job Title:
Product Manager – Growth
Amsterdam, The Netherlands
Full-Time, Permanent
Product Management

What's your new role about?

We are hiring a Product Manager based out of our Amsterdam office to work on the big and challenging problems within our Customer Growth team, focused on Retention and Lifecycle. As a Product Manager for Growth, you will be responsible for the vision, definition, delivery, and optimisation of key elements of DAZN’s membership experience.   
The role is inherently cross-functional working with Engineering, UX Design, Marketing, Business Development, and other Product Managers to launch new capabilities to customers around the world. You will be working on a global product that impacts millions of customers every week with the opportunity to shape the next generation customer experience that connects sports fans to our top-tier live sports content. 
You will be highly analytical, resourceful, customer-focused, and team-orientated with an ability to work independently under time constraints to meet critical deadlines. Your proven track record in taking end-to-end ownership and successfully delivering results will allow you to thrive in our fast-paced and dynamic business environment.   
Your team
Our team grows DAZN’s audience by finding sports fans around the world and delivering the right value to them, at the right moment. With UX, product development, product design, engineering, and marketing, we’re able to create meaningful features and services for millions of sports fans around the globe. 
This role is based in Amsterdam, Netherlands.
Benefits will include: access to DAZN, 25 days holiday per year, competitive salary, an annual performance-related bonus, pension plan, medical insurance discounts, commuter allowance/NS business card for those of you living more than 10km away from the office, family-friendly community, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, the opportunity for flexible working, and access to our internal speaker series and events.

As our new Product Manager, you’ll have the opportunity to:

  • Define vision, strategy, KPIs, OKRs, and initiatives to deliver customer and business outcomes within a Retention and Lifecycle problem space  
  • Work with Engineering, UX Design, Marketing, Customer Services, Data Analysts, and other Product Managers to define and prioritise initiatives  
  • Build, maintain, and regularly adjust a modern product roadmap based on customer and business outcomes  
  • Detail, document and maintain product requirement documents and user stories within Agile environment best practices  
  • Drive a high-performing team of engineers to ship customer-impacting features  
  • Work with stakeholders across Acquisition, Retention, Mobile, TV, and more to deliver a best-in-class retention experience to customers across all platforms and partners   

You’ll be set up for success if you have:

  • Product management experience leading agile, design, and engineering teams to take customer-facing products from ideation through to launch and optimisations 
  • Experience successfully shipping and optimising products/features/experiences that inherently have complex trade-offs.  
  • Strong stakeholder management and influencing skills. 
  • Strong requirement composition skills, with experience in working in an Agile environment, being able to communicate clearly with multiple engineering teams  
  • Customer obsession; ensuring customer-centricity at the heart of every solution  
  • Quality delivery & solution-based strengths in problem-solving and issue-resolution  
  • The ability to explain rationale behind choices as well as technical concepts to non-technical audiences is key

Even better if you also have:

  • Data-driven analysis: proven experience in analysing and using data to make key product decisions (e.g. as evidence to prioritise bugs and/or new features)
  • Experience working with a consumer product that impacts millions of customers
  • Experience delivering customer-centric products and features that impacted customer retention  
  • Strong data analysis skills with the ability to write SQL queries and experience with data visualisation tools such as Looker and Tableau 
  • Experience reporting back to senior management  
  • An interest in a variety of sports

Here's a little more about us…

Here is a little more about us

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be.
As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.
If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN.
We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE.
If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.
Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
We look forward to hearing from you.