What's your new role about?
As a Microsoft Unified Communications Engineer, you will play a crucial role in designing, implementing, and maintaining unified communications solutions utilizing Microsoft technologies. You will collaborate with cross-functional teams to ensure seamless communication and collaboration experiences for our Users.
Here is a breakdown of what you will do:
- Design and Implementation: Design, configure, and deploy Microsoft Unified Communications solutions, including but not limited to Microsoft Teams and Exchange Online.
- Troubleshooting: Identify and resolve technical issues related to unified communications systems to ensure optimal performance.
- Integration: Collaborate with other IT teams to integrate unified communication systems with existing infrastructure, ensuring compatibility and security.
- Monitoring and Optimization: Continuously monitor system performance, conduct system upgrades, and implement improvements to enhance reliability and efficiency.
- Security and Compliance: Implement security best practices and ensure compliance with relevant regulations in all unified communication systems.
- Documentation: Maintain detailed documentation of configurations, procedures, and troubleshooting steps.
- User Support: Provide technical support to end-users, addressing their unified communication-related queries and issues.
- Training: Conduct training sessions for end-users and IT staff on using Microsoft Unified Communications tools effectively.
- Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
- Proven experience working with Microsoft Unified Communications technologies.
- Microsoft certifications such as Microsoft 365 Certified: Microsoft Unified Communications Engineer certifications or similar
- Strong understanding of networking principles and protocols.
- Knowledge of VoIP, SIP, and related technologies.
- Excellent problem-solving and communication skills.
- Ability to work both independently and collaboratively in a team environment.
- Strong commitment to staying up-to-date with the latest technology trends in unified communications.
- Experience with Microsoft 365 administration and integration.
- Knowledge of cloud-based unified communication solutions.
- Experience with video conferencing equipment (Polycom)
- Experience with PowerShell scripting for automation.
- Familiarity with third-party unified communication tools and integrations.
Here's a little more about us…
At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.
As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.
DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:
AMBITIOUS – people who want to make a big impact and drive DAZN forward.
INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business. People who come up with better, simpler ways of doing things.
PASSIONATE – people who are proud of our product, our content and our business – and love to shout about it. People who love what they do and show commitment every day.
BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.
SUPPORTIVE – people who know that we achieve more as a team than as individuals. People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers. People who consider others before making decisions.
At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.
Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone.
If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.
Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
We look forward to hearing from you.