Technology 2 Technology 2

Salesforce Administrator

Amsterdam, The Netherlands

Job Description

Job Title:
Salesforce Administrator
Amsterdam, The Netherlands
Full-Time, Permanent
Software Engineering

What's your new role about?

Do you want to be part of the team that builds the tools that support DAZN’s millions of customers every day?

For our Customer Services Technology team, we are looking for an engaged Salesforce Administrator that on one hand can help us deliver new features for DAZN’s Customer Service Centres across the globe, and on the other hand, ensure that all our services are.

Your team

You will be part of a multi-skilled team of developers, testers, and administrators working on Salesforce and non-Salesforce products used by our stakeholders. In our team, you will get the opportunity to work in a challenging Salesforce org (lots of data, numerous integrations, and a lot of automation). Besides working on requirements for our stakeholders, there is room also an opportunity to work on your own initiatives.
This role is based in Amsterdam with a flexible/hybrid working environment.
Benefits will include: access to DAZN, 25 days’ holiday per year, an annual performance-related bonus, pension plan, medical insurance discounts, commuter allowance/NS business card for those of you living more than 10km away from the office, family-friendly community, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events. 

As our new Salesforce Administrator, you’ll have the opportunity to:

  • Work on a Service Cloud environment with:
  • - Omni Channel with Voice, Chatbot and WhatsApp integration
    - Many different integrations to other parts of the DAZN platform
    - A large set of data
  • Make an impact by driving your own initiatives forward. If you know a better way of doing something, get it prioritised and implement it.
  • Dip your toes into other areas than Salesforce, to provide Customer Services with the best tooling to do their jobs

You’ll be set up for success if you have:

  • Solid Salesforce Platform experience
  • Worked with Salesforce Service Cloud in the past.
  • Have experience with working with the different automation tools of Salesforce like Process Builder and Flow Builder
  • Have experience with refining requirements with stakeholders

Even better if you also have:

  • Experience with monitoring tooling that helps us to measure the performance of Salesforce
  • Experience with SOQL for data analysis
  • A desire to work on non-Salesforce tools

Here's a little more about us…

Here's a little more about us...

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be.
As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.
If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN.
We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE.
If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.
Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
We look forward to hearing from you.