Technology 2 Technology 2

Broadcast Support Engineer

Bangor, United Kingdom

Job Description

Job Title:
Broadcast Support Engineer
Bangor, United Kingdom
Full-Time, Permanent
Broadcast Technology

What's your new role about?

Do you want to work for a company that delivers quality sports content to millions of customers on a daily basis? Whilst working in a tight-knit, innovative team?

DAZN is looking for highly motivated and passionate engineers to join the Broadcast Support Engineering team. This role is at the forefront of our business, while predominately supporting DAZN broadcast infrastructure and operational teams to deliver live sports content at a high standard to consumers on multiple platforms. 

The role is one of the key customer facing roles within the department and therefore you must not only possess excellent technical skills, but must have strong customer facing and communication skills, as you will be required to be in contact with MCR operators across the world, in order to create the best possible output for our vast range of consumers.

DAZN is a digital leader in sports media, and we are constantly growing. We’ve secured some major sports contracts from Matchroom Boxing to the Women’s Champions League and the Serie A, as well as launching some huge partnerships with Youtube and Snapchat. Recently a job role has come available in our Transmission team, meaning that we need an engineer to join the group and have an impact on millions of daily users. We regularly promote internally so this is a wonderful place to start in your DAZN career. We are also proud that despite the workload, we try and keep a relatively relaxed atmosphere in the transmission room.

If you believe you have the characteristics that we are looking for here at DAZN, get in touch and we can organise an interview!

As our new Broadcast Support Engineer, you'll have the opportunity to:

  • Monitoring of DAZN’s critical broadcast systems
  • Act as an escalation point for operations teams in resolving technical faults.
  • Provide regular maintenance of broadcast playout and related production equipment.
  • Follow best practice and procedure on internal and external ITSM systems.
  • Attending meetings with team leaders and senior engineers to improve process and instructional guidance documentation.
  • Communication and escalation with vendors

You’ll be set up for success if you have:

  • Knowledge of broadcast technology including playout, IP networking, contribution, and video and audio encoding
  • Experience with technical fault finding and root cause analysis
  • Experience with cloud computing platforms such as AWS or similar
  • Experience using monitoring tools such as Dataminer, Grafana or similar
  • Experience working on 24/7 shift patterns

Even better if you have:

  • Knowledge of Cloud and Virtualisation technologies
  • Awareness of current OTT encoding technologies.

Here's a little more about us…

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. 

As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. 
AMBITIOUS – people who want to make a big impact and drive DAZN forward.  People who move fast and make success happen. 
INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things. 
PASSIONATE – people who are proud of our product, out content and our business – and love to shout about it.  People who love what they do and show commitment every day. 
BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.  People who will take on challenges no matter what is in front of them. 
SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. 

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. 

Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone.
If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.
Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
We look forward to hearing from you.