Technology 2 Technology 2

JIRA/Confluence Administrator

Mangalore, India

Job Description

Job Title:
JIRA/Confluence Administrator
Location:
Mangalore, India
Schedule:
Full-Time, Permanent
Team:
IT Services
Department:
Technology
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What's your new role about?

As a System Administrator of JIRA/Confluence, Dynamics 365 and Clarizen, you will be responsible for ensuring optimal service availability and user experience for our global teams by configuring, maintaining, developing, upgrading, and supporting these key systems.
 
Your primary focus will be to administer JIRA/Confluence project management systems.
 
At DAZN, Technology is the beating heart of our business. You’ll have the chance to partner with various business and technology areas to understand their needs and build the long-term strategy within DAZN and lead programs of work to deliver requirements to support the rapid growth and development of our sports streaming platform.
 
This is a great opportunity for someone who has a technical mind with great communication skills and a confident self-starter to be a System Administrator for a key tool and play a pivotal role in DAZN's rapid global expansion. You will have several opportunities to grow your career and will be involved in projects in different areas throughout our Global organisation.
 
If you thrive in a dynamic environment and are interested in joining a growing team and helping shape new technical processes, then we would love to talk to you about a career at DAZN!

HERE’S YOUR ROLE BROKEN DOWN (NOT ALL OF IT, JUST THE MOST IMPORTANT STUFF)

  • JIRA/Confluence subject matter expert
  • Implement system customisation, configuration, dashboards, workflows, manage system database and integrate with other applications and platforms used across the organisation.
  • Conduct user training and drive the customer success management programme for the system.
  • Interact with stakeholders gathering requirements, developing solutions to business processes and leverage features of the platform to provide innovative solutions.
  • Prioritise the project backlog and handle BAU issues and change requests
  • Review support process ensuring effective solutions are in place
  • Administer Dynamics 365 and Clarizen applications as required.

DO YOU HAVE THESE ESSENTIALS?

  • Minimum 3 years relevant experience, preferably in a fast-paced, technical environment
  • You would have in-depth understanding of project management principles, budget allocation, capacity planning and resource management
  • Hands-on proven administrative experience of project management tools like (Clarizen, JIRA, Trello, Hive, Monday.com, etc.) in configuration, customisation, workflows, dashboards, forms, views, and reports development is a must
  • Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks
  • Teamwork & Collaboration – Working collaboratively with a group of people to accomplish a task or achieve a goal
  • Planning & Organisation - Ability to set priorities, goals, and timetables to achieve maximum productivity with minimal guidance
  • Drive & Energy - Self–motivated and driven to succeed, focused on results and passionate about the job
  • Communicating with impact - the ability to present information to a high standard using a variety of written, verbal and presentation techniques
  • Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. 

IT WOULD BE GREAT IF YOU HAD THESE DESIRABLES TOO

  • Agile Scrum Master certification
  • Prince 2/PMP certification
  • Your exposure to programming languages and reporting tools like Power BI, Jscript, .Net or C# will be an added advantage
  • Knowledge and experience of Clarizen
  • Experience running and facilitating workshops
  • Expertise of common development methods and tools (incl. Agile)
  • Experience in IT projects involving multiple parties - documenting business requirements and writing technical specifications
  • Bachelor's degree in Information Technology or Business Management required.

Here's a little more about us…

HERE’S A LITTLE MORE ABOUT US
 
DAZN is a tech-first sport streaming platform that reaches millions of users every week. We are challenging a traditional industry and giving power back to the fans.
 
This is the perfect place to work if you are passionate about technology and want an opportunity to use your creativity to help grow and scale a global range of IT systems, Infrastructure and IT Services. Our cutting-edge technology allows us to stream sports content to millions of concurrent viewers globally across multiple platforms and devices. DAZN’s Cloud based architecture unifies a range of technologies in order to deliver a seamless user experience and support a global user base and company infrastructure.
 
This is an ambitious project with a fast, scalable release cycle. Imagine a tech start up culture but with the security and backing from a well-established content and media agency.
 
We work in small teams and give our people freedom and autonomy when it comes to the work they produce. If you like solving technical problems, then this is the place to be. We have a technology community that is here to help. Want to join the revolution? Learn more about us here: http://media.dazn.com

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be.

At part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.

If you're ambitious, inventive, passionate, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN.

We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations and gender identities. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.

We look forward to hearing from you.