Operations Operations

Technical Operation Manager

Hammersmith, London, United Kingdom

Job Description

Job Title:
Technical Operation Manager
Hammersmith, London, United Kingdom
Full-Time, Permanent
Broadcast Services

What's your new role about?

At the start of 2017, WTA Media launched the production and distribution of over 2000 live tennis matches for the WTA over the course of a season. The production team organise, produce and deliver over 30 Host Broadcast tournaments and manage the World Feed output and delivery of over 20 Non-Host Broadcast tournaments to Broadcast partners across the globe.

With 33 Host Broadcast tournaments expected in 2024 plus new delivery and live data technical workflows coming into the operation, WTA Media’s Technical Operation Manager will be responsible for managing all the technical elements and logistics of WTA Media’s on-site live broadcast production as well as broadcast workflows at DAZN.

The role requires a balancing act in managing technical processes for the team and using technical skills to provide the necessary environment for project success as well as managing the production workflows, and client facing with tournaments and the WTA. The Technical Operation Manager works closely alongside the Senior Technical Operation Manager to make sure the production standards are met.

You will be the glue between WTA, the tournament, the facilities provider, the distribution provider, graphics and data.
This role requires travel as you will be based on-site at the international tournaments 100+ days a year.
Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, and access to our internal speaker series and events.

As our new Technical Operation Manager, you’ll have the opportunity to:

  • Providing the production team with technical advice and support on a daily basis.
  • Overseeing each Host Broadcast production from planning to completion, with an emphasis on technical soundness, high production values, partner collaboration and client support.
  • Developing and revising statements of work and production schematics which should include accurate time and cost estimates.
  • Working closely with the Production Management team in pre-tournament planning and ensuring that budgets are always adhered to.
  • Direct liaison with Tournament Directors and their representatives in the planning stages and on-site at events.
  • Attendance at any required site surveys – de-briefs and site reports to be compiled and distributed post survey.
  • Required collaboration with the content team to refine and evaluate technical requirements and workflow strategies for content needs across the business.
  • Constant ongoing requirement to research and propose new technologies to be used in Production and take the product onto the next level.

You’ll be set up for success if you have:

  • Strong understanding of different power standards single and three phases.
  • Strong knowledge of the basics of networking i.e. IP protocols, Subnets, Vlan, etc.
  • Working knowledge and experience with audio/video formats and compressions
  • Live Production/Broadcast on-site experience on OB or Flypack
  • Live production understanding
  • Experience working with a production facilities provider
  • Background in working on live sporting events
  • Experience of managing a small team
  • Used to work under pressure, excellent multi-tasking and problem-solving skills, great attention to detail
  • With a friendly approach

Here's a little more about us…

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. 

As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. 
AMBITIOUS – people who want to make a big impact and drive DAZN forward. 
INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things. 
PASSIONATE – people who are proud of our product, our content and our business – and love to shout about it.  People who love what they do and show commitment every day. 
BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results. 
SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. 

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. 

Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone.
If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.
Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
We look forward to hearing from you.